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Casavant R, Halstead D, Nixon J. The customer satisfaction dilemma facing managed care organizations. Health Care Strateg Manage. 1998;16(6):18-20
Casavant, R., Halstead, D., & Nixon, J. (1998). The customer satisfaction dilemma facing managed care organizations. Health care strategic management, 16(6), 18-20.
Casavant, R, et al. "The customer satisfaction dilemma facing managed care organizations." Health care strategic management vol. 16,6 (1998): 18-20.
Casavant R, Halstead D, Nixon J. The customer satisfaction dilemma facing managed care organizations. Health Care Strateg Manage. 1998 Jun;16(6):18-20. PMID: 10179962.
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Health Care Strateg Manage. 1998 Jun;16(6):18-20.

The customer satisfaction dilemma facing managed care organizations.

Health care strategic management

R Casavant, D Halstead, J Nixon

Affiliations

  1. School of Business Administration, University of Tennessee, Chattanooga, USA.

PMID: 10179962

[No abstract available.]

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