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Qual Assur Health Care. 1992 Sep;4(3):193-7. doi: 10.1093/oxfordjournals.intqhc.a036719.

Specifying quality in health and social care.

Quality assurance in health care : the official journal of the International Society for Quality Assurance in Health Care

K Hurst

Affiliations

  1. Nuffield Institute for Health Services Studies, University of Leeds, UK.

PMID: 1391789 DOI: 10.1093/oxfordjournals.intqhc.a036719

Abstract

Two popular ways of specifying the quality of health and social care are explained. Examples are used to illustrate: (a) the mission statement/minimum standard method; and (b) the aim/objective method. Strengths and weaknesses of these approaches are highlighted by using a writing-style analyser, and an evaluation model from the literature. Ways of correcting some of the weaknesses are suggested.

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