'Not acceptable': NMC fails to answer 13% of phone calls. [No authors listed] Nurs Stand. 2016 Jun 08;30(41):10. doi: 10.7748/ns.30.41.10.s11. PMID: 27286590
One of the Most Important Phone Calls of My Career. Economou JS. Ann Surg. 2021 Jun 01;273(6):1049-1050. doi: 10.1097/SLA.0000000000004865. PMID: 33979312
Seven-position board handles 700-800 phone calls hourly; communication is vital to the operation of a modern center. TULLMANN R. Hosp Manage. 1953 Jul;76(1):39. PMID: 13060965
