Seek first to understand. [No authors listed] Nursing. 2016 Jul;46(7):6. doi: 10.1097/01.NURSE.0000484029.88618.53. PMID: 27273172
E-mail the nurse. Healy P. Nurs Stand. 1996 Mar 27;10(27):14. doi: 10.7748/ns.10.27.14.s28. PMID: 8695484
I.C.U. it's also the intensive communication unit. Klein DG. Nurs Life. 1986 Jan-Feb;6(1):46-7. PMID: 3633058
Listenening: an experiment in nursing. Haggerty VC. Nurs Forum. 1971;10(4):382-91. doi: 10.1111/j.1744-6198.1971.tb00041.x. PMID: 5211378