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Am J Psychiatr Rehabil. 2013;16(2):136-153. doi: 10.1080/15487768.2013.789699.

Subjective Experiences of Clients in a Voluntary Money Management Program.

American journal of psychiatric rehabilitation

Kristin L Serowik, Chyrell D Bellamy, Michael Rowe, Marc I Rosen

Affiliations

  1. Department of Psychiatry, Yale University School of Medicine, New Haven, CT.
  2. Department of Psychiatry, Yale University School of Medicine, New Haven, CT, VA Connecticut Healthcare System, West Haven, CT.

PMID: 24605071 PMCID: PMC3942091 DOI: 10.1080/15487768.2013.789699

Abstract

A large proportion of people diagnosed with mental illnesses have difficulty managing their money, and therefore many psychiatric treatments involve providing money management assistance. However, little is known about the subjective experience of having a money manager, and extant literature is restricted to people forced to work with a representative payee or conservator. In this study, fifteen people were interviewed about their experience receiving a voluntary money management intervention designed to minimize substance use. Clients emphasized the importance of trusting the money manager, financial mindfulness (an enhanced awareness of the financial transactions in clients' day-to-day lives), agency over their own affairs, and addiction. In contrast to evaluations of people assigned representative payees and/or conservators, there was little mention of feeling coerced. These findings suggest that money management programs can address client concerns by building trust, relating budgeting to clients' day-to-day lives, and encouraging clients' control over their own affairs.

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