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Caplan W, Davis S, Kraft S, et al. Engaging Patients at the Front Lines of Primary Care Redesign: Operational Lessons for an Effective Program. Jt Comm J Qual Patient Saf. 2014;40(12):533-40doi: 10.1016/s1553-7250(14)40069-2.
Caplan, W., Davis, S., Kraft, S., Berkson, S., Gaines, M. E., Schwab, W., & Pandhi, N. (2014). Engaging Patients at the Front Lines of Primary Care Redesign: Operational Lessons for an Effective Program. Joint Commission journal on quality and patient safety, 40(12), 533-40. https://doi.org/10.1016/s1553-7250(14)40069-2
Caplan, William, et al. "Engaging Patients at the Front Lines of Primary Care Redesign: Operational Lessons for an Effective Program." Joint Commission journal on quality and patient safety vol. 40,12 (2014): 533-40. doi: https://doi.org/10.1016/s1553-7250(14)40069-2
Caplan W, Davis S, Kraft S, Berkson S, Gaines ME, Schwab W, Pandhi N. Engaging Patients at the Front Lines of Primary Care Redesign: Operational Lessons for an Effective Program. Jt Comm J Qual Patient Saf. 2014 Dec;40(12):533-40. doi: 10.1016/s1553-7250(14)40069-2. PMID: 26111378; PMCID: PMC4484890.
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