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Nazarko L. Queuing for care. Nurs Manag (Harrow). 2001;8(4):15-20doi: 10.7748/nm.8.4.15.s9.
Nazarko, L. (2001). Queuing for care. Nursing management (Harrow, London, England : 1994), 8(4), 15-20. https://doi.org/10.7748/nm.8.4.15.s9
Nazarko, Linda. "Queuing for care." Nursing management (Harrow, London, England : 1994) vol. 8,4 (2001): 15-20. doi: https://doi.org/10.7748/nm.8.4.15.s9
Nazarko L. Queuing for care. Nurs Manag (Harrow). 2001 Jul 01;8(4):15-20. doi: 10.7748/nm.8.4.15.s9. PMID: 27700221.
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Nurs Manag (Harrow). 2001 Jul 01;8(4):15-20. doi: 10.7748/nm.8.4.15.s9.

Queuing for care.

Nursing management (Harrow, London, England : 1994)

Linda Nazarko

Affiliations

  1. Nightingale House and visiting lecturer South Bank University and Kings College.

PMID: 27700221 DOI: 10.7748/nm.8.4.15.s9

Abstract

THE NHS PLAN aims to move the NHS from the mid 20th century to the 21st century ( DoH 2000 ). It aims to change the culture of the NHS from a bureaucracy insensitive to the needs of people it serves, to one that is customer-focussed. This will involve radical changes to the NHS culture and it is unlikely that those changes can be implemented quickly ( Nazarko, 1996 ). It acknowledges the structural problems inherent in the NHS and aims to deliver a quality service. Does the NHS Plan give professionals the tools to deliver a quality service? How will other social policy initiatives help or hinder professionals in their efforts? Let us examine the potential benefits and pitfalls.

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