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J Clin Transl Sci. 2017 Feb;1(1):33-39. doi: 10.1017/cts.2016.5. Epub 2016 Dec 29.

A Consult Service to Support and Promote Community-Based Research: Tracking and Evaluating a Community-based Research Consult Service.

Journal of clinical and translational science

Clara M Pelfrey, Katrice D Cain, Mary Ellen Lawless, Earl Pike, Ashwini R Sehgal

Affiliations

  1. Center for Medical Education, Case Western Reserve University, Cleveland, OH, USA.
  2. Center for Reducing Health Disparities, Case Western Reserve University, Cleveland, Ohio, USA.
  3. Department of Surgery, MetroHealth Medical Center, Cleveland, OH, USA.
  4. Division of Nephrology and Hypertension, Department of Medicine, MetroHealth Medical Center, Cleveland, Ohio, USA.
  5. Departments of Medicine, Epidemiology and Biostatistics, and Biomedical Ethics, Case Western Reserve University, Cleveland, Ohio, USA.

PMID: 28435745 PMCID: PMC5395251 DOI: 10.1017/cts.2016.5

Abstract

PURPOSE: This study describes the design, operation and evaluation of a community-based research (CBR) consult service within the setting of a Clinical and Translational Science Award (CTSA) institution. To our knowledge, there are no published evaluations of a CBR consult service at a CTSA hub.

METHODS: A community-based research Consult Service was created to support faculty, health care providers/research coordinators, trainees, community-based organizations and community members. A framework was developed to assess the stages of client engagement and to foster clear articulation of client needs and challenges. A developmental evaluation system was integrated with the framework to track progress, store documents, continuously improve the consult service and assess research outcomes.

RESULTS: This framework provides information on client numbers, types, services used and successful outreach methods. Tracking progress reveals reasons that prevent clients from completing projects and facilitates learning outcomes relevant to clients and funding agencies. Clients benefit from the expert knowledge, community connections and project guidance provided by the Consult Service team, increasing the likelihood of study completion and achieving research outcomes.

CONCLUSION: This study offers a framework by which CTSA institutions can expand their capacity to conduct and evaluate community-based research while addressing challenges that inhibit community engagement.

Conflict of interest statement

Conflicts: The authors have no conflicts of interest.

References

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Publication Types

Grant support