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Manning BT, Bohl DD, Saltzman BM, et al. Factors Influencing Patient Selection of an Orthopaedic Sports Medicine Physician. Orthop J Sports Med. 2017;5(8):2325967117724415doi: 10.1177/2325967117724415.
Manning, B. T., Bohl, D. D., Saltzman, B. M., Cotter, E. J., Wang, K. C., Epley, C. T., Verma, N. N., Cole, B. J., & Bach, B. R. (2017). Factors Influencing Patient Selection of an Orthopaedic Sports Medicine Physician. Orthopaedic journal of sports medicine, 5(8), 2325967117724415. https://doi.org/10.1177/2325967117724415
Manning, Blaine T, et al. "Factors Influencing Patient Selection of an Orthopaedic Sports Medicine Physician." Orthopaedic journal of sports medicine vol. 5,8 (2017): 2325967117724415. doi: https://doi.org/10.1177/2325967117724415
Manning BT, Bohl DD, Saltzman BM, Cotter EJ, Wang KC, Epley CT, Verma NN, Cole BJ, Bach BR. Factors Influencing Patient Selection of an Orthopaedic Sports Medicine Physician. Orthop J Sports Med. 2017 Aug 22;5(8):2325967117724415. doi: 10.1177/2325967117724415. eCollection 2017 Aug. PMID: 28856170; PMCID: PMC5570120.
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Orthop J Sports Med. 2017 Aug 22;5(8):2325967117724415. doi: 10.1177/2325967117724415. eCollection 2017 Aug.

Factors Influencing Patient Selection of an Orthopaedic Sports Medicine Physician.

Orthopaedic journal of sports medicine

Blaine T Manning, Daniel D Bohl, Bryan M Saltzman, Eric J Cotter, Kevin C Wang, Chad T Epley, Nikhil N Verma, Brian J Cole, Bernard R Bach

Affiliations

  1. Department of Orthopaedic Surgery, Rush University Medical Center, Chicago, Illinois, USA.

PMID: 28856170 PMCID: PMC5570120 DOI: 10.1177/2325967117724415

Abstract

BACKGROUND: The rise in consumer-centric health insurance plans has increased the importance of the patient in choosing a provider. There is a paucity of studies that examine how patients select an orthopaedic sports medicine physician.

PURPOSE: To evaluate factors that patients consider when choosing an orthopaedic sports medicine physician.

STUDY DESIGN: Case series; Level of evidence, 4.

METHODS: A total of 1077 patients who sought treatment by 3 sports medicine physicians were administered an anonymous questionnaire. The questionnaire included 19 questions asking respondents to rate the importance of specific factors regarding the selection of orthopaedic sports medicine physicians on a scale of 1 (not important at all) to 10 (very important). The remaining 6 questions were multiple-choice and regarded the following criteria: preferred physician age, appointment availability, clinic waiting room times, travel distance, and medical student/resident involvement.

RESULTS: Of the 1077 consecutive patients administered the survey, 382 (35%) responded. Of these, 59% (n = 224) were male, and 41% (n = 158) were female. In ranking the 19 criteria in terms of importance, patients rated board certification (9.12 ± 1.88), being well known for a specific area of expertise (8.27 ± 2.39), and in-network provider status (8.13 ± 2.94) as the 3 most important factors in selecting an orthopaedic sports medicine physician. Radio, television, and Internet advertisements were rated the least important. Regarding physician age, 63% of patients would consider seeking a physician who is ≤65 years old. Approximately 78% of patients would consider seeking a different physician if no appointments were available within 4 weeks.

CONCLUSION: The study results suggest that board certification, being well known for a specific area of expertise, and health insurance in-network providers may be the most important factors influencing patient selection of an orthopaedic sports medicine physician. Advertisements were least important to patients. Patient preferences varied regarding ideal physician age, clinic appointment availability, medical student/resident involvement, and travel distance in choosing an orthopaedic sports medicine physician. In the context of health care delivery and as reimbursement becomes increasingly consumer centered, understanding the process of provider selection is important.

Keywords: economic and decision analysis; general sports trauma; medical aspects of sports; psychological aspects of sport

Conflict of interest statement

One or more of the authors has declared the following potential conflict of interest or source of funding: B.M.S. receives royalties from Nova Science Publishers and an honorarium from the Postgraduat

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