Display options
Cite
Klemenc-Ketis Z, Deilkås ET, Hofoss D, et al. Variations in patient safety climate and perceived quality of collaboration between professions in out-of-hours care. J Multidiscip Healthc. 2017;10:417-423doi: 10.2147/JMDH.S149011.
Klemenc-Ketis, Z., Deilkås, E. T., Hofoss, D., & Bondevik, G. T. (2017). Variations in patient safety climate and perceived quality of collaboration between professions in out-of-hours care. Journal of multidisciplinary healthcare, 10417-423. https://doi.org/10.2147/JMDH.S149011
Klemenc-Ketis, Zalika, et al. "Variations in patient safety climate and perceived quality of collaboration between professions in out-of-hours care." Journal of multidisciplinary healthcare vol. 10 (2017): 417-423. doi: https://doi.org/10.2147/JMDH.S149011
Klemenc-Ketis Z, Deilkås ET, Hofoss D, Bondevik GT. Variations in patient safety climate and perceived quality of collaboration between professions in out-of-hours care. J Multidiscip Healthc. 2017 Nov 09;10:417-423. doi: 10.2147/JMDH.S149011. eCollection 2017. PMID: 29184416; PMCID: PMC5687361.
Copy Download .nbib Format: NLM
Share it on

J Multidiscip Healthc. 2017 Nov 09;10:417-423. doi: 10.2147/JMDH.S149011. eCollection 2017.

Variations in patient safety climate and perceived quality of collaboration between professions in out-of-hours care.

Journal of multidisciplinary healthcare

Zalika Klemenc-Ketis, Ellen Tveter Deilkås, Dag Hofoss, Gunnar Tschudi Bondevik

Affiliations

  1. Department of Family Medicine, Faculty of Medicine, University of Maribor, Maribor.
  2. Department of Family Medicine, Faculty of Medicine, University of Ljubljana, Ljubljana.
  3. Community Health Centre Ljubljana, Ljubljana, Slovenia.
  4. Health Services Research Unit, Akershus University Hospital, Lørenskog.
  5. Institute of Health and Society, University of Oslo, Oslo.
  6. Department of Global Public Health and Primary Care, University of Bergen, Bergen.
  7. National Centre for Emergency Primary Health Care, Uni Research Health, Bergen, Norway.

PMID: 29184416 PMCID: PMC5687361 DOI: 10.2147/JMDH.S149011

Abstract

PURPOSE: To get an overview of health care workers perceptions of patient safety climates and the quality of collaboration in Slovenian out-of-hours health care (OOHC) between professional groups.

MATERIALS AND METHODS: This was a cross-sectional study carried out in all (60) Slovenian OOHC clinics; 37 (61.7%) agreed to participate with 438 employees. The questionnaire consisted of the Slovenian version of the Safety Attitudes Questionnaire - Ambulatory Version (SAQ-AV).

RESULTS: The study sample consisted of 175 (70.0%) physicians, nurse practitioners, and practice nurses. Practice nurses reported the highest patient safety climate scores in all dimensions. Total mean (standard deviation) SAQ-AV score was 60.9±15.2. Scores for quality of collaboration between different professional groups were high. The highest mean scores were reported by nurse practitioners on collaboration with practice nurses (4.4±0.6). The lowest mean scores were reported by practice nurses on collaboration with nurse practitioners (3.8±0.9).

CONCLUSION: Due to large variations in Slovenian OOHC clinics with regard to how health care workers from different professional backgrounds perceive safety culture, more attention should be devoted to improving the team collaboration in OOHC. A clearer description of professional team roles should be provided.

Keywords: out-of-hours medical care; patient care management; patient safety; primary health care

Conflict of interest statement

Disclosure The authors report no conflicts of interest in this work.

References

  1. Zdr Varst. 2015 Dec 16;55(1):86-95 - PubMed
  2. Croat Med J. 2008 Dec;49(6):799-806 - PubMed
  3. Br J Surg. 2016 Jan;103(2):e47-51 - PubMed
  4. Can Fam Physician. 2010 Nov;56(11):1176-82 - PubMed
  5. Int J Qual Health Care. 2015 Dec;27(6):499-506 - PubMed
  6. BMC Health Serv Res. 2006 Apr 03;6:44 - PubMed
  7. Eur J Gen Pract. 2015 Sep;21 Suppl:62-8 - PubMed
  8. Int J Qual Health Care. 2013 Sep;25(4):469-75 - PubMed
  9. J Patient Saf. 2016 Jan 7;:null - PubMed
  10. J Interprof Care. 2015 ;29(6):634-40 - PubMed
  11. Zdr Varst. 2017 Feb 26;56(2):91-98 - PubMed
  12. Eur J Gen Pract. 2014 Sep;20(3):229-32 - PubMed
  13. Online J Issues Nurs. 2011 Sep 30;16(3):3 - PubMed
  14. J Patient Saf. 2017 Dec;13(4):237-242 - PubMed
  15. BMC Health Serv Res. 2009 Jun 23;9:105 - PubMed
  16. Ophthalmic Physiol Opt. 2014 Sep;34(5):502-8 - PubMed
  17. BMC Health Serv Res. 2007 Feb 07;7:17 - PubMed
  18. Can Fam Physician. 2010 Oct;56(10):e375-82 - PubMed
  19. J Pediatr Orthop. 2015 Jul-Aug;35(5 Suppl 1):S30-3 - PubMed
  20. BMC Health Serv Res. 2014 Mar 29;14:139 - PubMed
  21. Emerg Nurse. 2014 Nov;22(7):32-6 - PubMed
  22. Glob J Health Sci. 2015 Jan 01;7(4):143-50 - PubMed
  23. Croat Med J. 2008 Jun;49(3):334-43 - PubMed
  24. BMJ Open. 2015 May 20;5(5):e007705 - PubMed
  25. BMC Health Serv Res. 2017 Jan 13;17 (1):36 - PubMed
  26. Scand J Prim Health Care. 2014 Sep;32(3):132-8 - PubMed
  27. Nurs Stand. 2015 Aug 5;29(49):50-7 - PubMed
  28. Hum Resour Health. 2013 May 10;11:19 - PubMed

Publication Types