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Seid M, Dellal G, Peterson LE, et al. Co-Designing a Collaborative Chronic Care Network (C3N) for Inflammatory Bowel Disease: Development of Methods. JMIR Hum Factors. 2018;5(1):e8doi: 10.2196/humanfactors.8083.
Seid, M., Dellal, G., Peterson, L. E., Provost, L., Gloor, P. A., Fore, D. L., & Margolis, P. A. (2018). Co-Designing a Collaborative Chronic Care Network (C3N) for Inflammatory Bowel Disease: Development of Methods. JMIR human factors, 5(1), e8. https://doi.org/10.2196/humanfactors.8083
Seid, Michael, et al. "Co-Designing a Collaborative Chronic Care Network (C3N) for Inflammatory Bowel Disease: Development of Methods." JMIR human factors vol. 5,1 (2018): e8. doi: https://doi.org/10.2196/humanfactors.8083
Seid M, Dellal G, Peterson LE, Provost L, Gloor PA, Fore DL, Margolis PA. Co-Designing a Collaborative Chronic Care Network (C3N) for Inflammatory Bowel Disease: Development of Methods. JMIR Hum Factors. 2018 Feb 22;5(1):e8. doi: 10.2196/humanfactors.8083. PMID: 29472173; PMCID: PMC5843790.
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JMIR Hum Factors. 2018 Feb 22;5(1):e8. doi: 10.2196/humanfactors.8083.

Co-Designing a Collaborative Chronic Care Network (C3N) for Inflammatory Bowel Disease: Development of Methods.

JMIR human factors

Michael Seid, George Dellal, Laura E Peterson, Lloyd Provost, Peter A Gloor, David Livingstone Fore, Peter A Margolis

Affiliations

  1. Pulmonary Medicine, Department of Pediatrics, Cincinnati Children's Hospital Medical Center, Cincinnati, OH, United States.
  2. James M Anderson Center for Health Systems Excellence, Department of Pediatrics, Cincinnati Children's Hospital Medical Center, Cincinnati, OH, United States.
  3. Associates in Process Improvement, Austin, TX, United States.
  4. Center for Collective Intelligence, Massachusetts Institute of Technology, Cambridge, MA, United States.
  5. Catabolic Design, Oakland, CA, United States.

PMID: 29472173 PMCID: PMC5843790 DOI: 10.2196/humanfactors.8083

Abstract

BACKGROUND: Our health care system fails to deliver necessary results, and incremental system improvements will not deliver needed change. Learning health systems (LHSs) are seen as a means to accelerate outcomes, improve care delivery, and further clinical research; yet, few such systems exist. We describe the process of codesigning, with all relevant stakeholders, an approach for creating a collaborative chronic care network (C3N), a peer-produced networked LHS.

OBJECTIVE: The objective of this study was to report the methods used, with a diverse group of stakeholders, to translate the idea of a C3N to a set of actionable next steps.

METHODS: The setting was ImproveCareNow, an improvement network for pediatric inflammatory bowel disease. In collaboration with patients and families, clinicians, researchers, social scientists, technologists, and designers, C3N leaders used a modified idealized design process to develop a design for a C3N.

RESULTS: Over 100 people participated in the design process that resulted in (1) an overall concept design for the ImproveCareNow C3N, (2) a logic model for bringing about this system, and (3) 13 potential innovations likely to increase awareness and agency, make it easier to collect and share information, and to enhance collaboration that could be tested collectively to bring about the C3N.

CONCLUSIONS: We demonstrate methods that resulted in a design that has the potential to transform the chronic care system into an LHS.

©Michael Seid, George Dellal, Laura E Peterson, Lloyd Provost, Peter A Gloor, David Livingstone Fore, Peter A Margolis. Originally published in JMIR Human Factors (http://humanfactors.jmir.org), 22.02.2018.

Keywords: chronic disease; health care delivery; pediatrics; quality improvement

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