Clin Chem Lab Med. 2019 Feb 25;57(3):383-387. doi: 10.1515/cclm-2018-0604.
Clinical chemistry and laboratory medicine
Ian D Watson
PMID: 30218602 DOI: 10.1515/cclm-2018-0604
Technological change is driving individualized healthcare delivery including laboratory medicine. Ensuring patients gain from their empowerment it is essential that they access data that enables them to utilize reliable information. The potential difficulties of comprehension, information retention and imperfect modes of communication can significantly impair utilization of information by patients. Support for understanding and decision-making needs to be clinically competent and integrated within the healthcare team. Specialists in laboratory medicine are well placed to undertake such a role, the issues around this are explored and proposals for better direct engagement with patients made.
Keywords: collaborative healthcare; direct patient contact; improving patient understanding; knowledge management; patient engagement