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Wolstencroft KE, Deane FP, Jones CL, et al. Consumer and staff perspectives of the implementation frequency and value of recovery and wellbeing oriented practices. Int J Ment Health Syst. 2018;12:60doi: 10.1186/s13033-018-0244-9.
Wolstencroft, K. E., Deane, F. P., Jones, C. L., Zimmermann, A., & Cox, M. (2018). Consumer and staff perspectives of the implementation frequency and value of recovery and wellbeing oriented practices. International journal of mental health systems, 1260. https://doi.org/10.1186/s13033-018-0244-9
Wolstencroft, Keren E, et al. "Consumer and staff perspectives of the implementation frequency and value of recovery and wellbeing oriented practices." International journal of mental health systems vol. 12 (2018): 60. doi: https://doi.org/10.1186/s13033-018-0244-9
Wolstencroft KE, Deane FP, Jones CL, Zimmermann A, Cox M. Consumer and staff perspectives of the implementation frequency and value of recovery and wellbeing oriented practices. Int J Ment Health Syst. 2018 Oct 20;12:60. doi: 10.1186/s13033-018-0244-9. eCollection 2018. PMID: 30377442; PMCID: PMC6195683.
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Int J Ment Health Syst. 2018 Oct 20;12:60. doi: 10.1186/s13033-018-0244-9. eCollection 2018.

Consumer and staff perspectives of the implementation frequency and value of recovery and wellbeing oriented practices.

International journal of mental health systems

Keren E Wolstencroft, Frank P Deane, Cara L Jones, Adam Zimmermann, Merrilee Cox

Affiliations

  1. 1Neami National, Wollongong, NSW Australia.
  2. 2Illawarra Institute for Mental Health, School of Psychology, University of Wollongong, Wollongong, NSW Australia.
  3. 3School of Psychology, University of Wollongong, Wollongong, NSW Australia.
  4. KPMG Australia Services Pty Ltd., Melbourne, Australia.
  5. Mental Health Association of Central Australia, Alice Springs, NT Australia.

PMID: 30377442 PMCID: PMC6195683 DOI: 10.1186/s13033-018-0244-9

Abstract

BACKGROUND: Despite advances in our understanding of what mental health systems and services can do to enhance recovery and wellbeing outcomes for people seeking support, there is limited evidence demonstrating that this body of work has translated successfully into mental health service practice. The Collaborative Recovery Model (CRM) is a practice framework that has been designed to support application of recovery and wellbeing oriented principles and practices within mental health service delivery. The aims of this study were to assess consumer and staff perceptions of implementation frequency during service engagement and the value of this approach for assisting recovery within a setting where the CRM approach had been adopted.

METHODS: The setting was a large Australian community managed mental health organisation. The study involved a cross-sectional analysis of consumer (

RESULTS: Key practice elements of the model were applied during service interactions at a high level and perceived by the majority of consumers and staff participants as being important or very important for assisting recovery. Significant moderate correlations were found between the extent that practice elements were valued and the level at which they were applied. Higher levels of implementation of CRM practices were associated with higher ratings of perceived session helpfulness. The strongest association was between 'encouragement to set tasks to complete between support visits' and perceived helpfulness.

CONCLUSIONS: Consumer and staff responses revealed that the key practice elements of the CRM were frequently implemented during service engagement interactions and were seen as valuable for assisting recovery. The level of agreement between raters suggests firstly, that the key practice elements were apparent and able to be rated as occurring, and secondly that the CRM approach is seen as responsive to consumer needs. The results have implications for translating recovery and wellbeing oriented knowledge into mental health service practice.

Keywords: Coaching; Implementation; Mental health; Practice; Recovery; Service; Training; Translation; Wellbeing

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