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Kwak C, Lee J, Lee H. Could You Ever Forget Me? Why People Want to be Forgotten Online. J Bus Ethics. 2021;1-18doi: 10.1007/s10551-021-04747-x.
Kwak, C., Lee, J., & Lee, H. (2021). Could You Ever Forget Me? Why People Want to be Forgotten Online. Journal of business ethics : JBE, 1-18. https://doi.org/10.1007/s10551-021-04747-x
Kwak, Chanhee, et al. "Could You Ever Forget Me? Why People Want to be Forgotten Online." Journal of business ethics : JBE vol. (2021): 1-18. doi: https://doi.org/10.1007/s10551-021-04747-x
Kwak C, Lee J, Lee H. Could You Ever Forget Me? Why People Want to be Forgotten Online. J Bus Ethics. 2021 Feb 01;1-18. doi: 10.1007/s10551-021-04747-x. Epub 2021 Feb 01. PMID: 33551526; PMCID: PMC7849223.
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J Bus Ethics. 2021 Feb 01;1-18. doi: 10.1007/s10551-021-04747-x. Epub 2021 Feb 01.

Could You Ever Forget Me? Why People Want to be Forgotten Online.

Journal of business ethics : JBE

Chanhee Kwak, Junyeong Lee, Heeseok Lee

Affiliations

  1. Department of Industrial Data Science, Kangnam University, 40 Gangnam-ro, Giheung-gu, Yongin-si, Gyeonggi-do 16979 Republic of Korea.
  2. School of Industrial Management, Korea University of Technology and Education, 1600 Chungjeol-ro, Byeongcheon-myeon, Dongnam-gu, Cheonan-si, Chungcheongnam-do 31253 Republic of Korea.
  3. College of Business, Korea Advanced Institute of Science and Technology, 85 Hoegiro Dongdaemoongu, Seoul, 02455 Republic of Korea.

PMID: 33551526 PMCID: PMC7849223 DOI: 10.1007/s10551-021-04747-x

Abstract

The concept of people's memory maintains the finiteness of time and capacity. However, with the advancement in technology, the amount of storage memory a person can use has increased dramatically. Given that digital traces can hardly be erased or forgotten, individuals have begun to express their desire to be forgotten in the digital world, and governments and academia are considering methods to fulfill such wishes. Capturing the difficulties in terms of a cultural lag between technological advancements and regulations on individuals' data privacy needs, we identify six motives for individuals wishing to be forgotten online and investigate its expected effects on online content generation through a qualitative content analysis of 222 responses from open-ended surveys in Korea. Our findings provide implications for the literature on individual privacy and the right to be forgotten employing the cultural lag, as well as, elaborate further on the relationship between being forgotten online and the legitimacy of such requests of individuals. Additionally, implications for data providers, data controllers/processors, and governments to address this lag and build a balanced system of personal information are provided.

© The Author(s), under exclusive licence to Springer Nature B.V. part of Springer Nature 2021.

Keywords: Cultural lag; Individual privacy; Right to be forgotten

Conflict of interest statement

Conflict of interestNo potential conflict of interest was reported by the authors.

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