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Lakew N. "Show Me the Money": Preliminary Lessons from an Implementation of Intervention Tools at the Payment Gateway Level. J Gambl Stud. 2021;doi: 10.1007/s10899-021-10023-4.
Lakew, N. (2021). "Show Me the Money": Preliminary Lessons from an Implementation of Intervention Tools at the Payment Gateway Level. Journal of gambling studies, . https://doi.org/10.1007/s10899-021-10023-4
Lakew, Nathan. ""Show Me the Money": Preliminary Lessons from an Implementation of Intervention Tools at the Payment Gateway Level." Journal of gambling studies vol. (2021). doi: https://doi.org/10.1007/s10899-021-10023-4
Lakew N. "Show Me the Money": Preliminary Lessons from an Implementation of Intervention Tools at the Payment Gateway Level. J Gambl Stud. 2021 Mar 24; doi: 10.1007/s10899-021-10023-4. Epub 2021 Mar 24. PMID: 33761066.
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J Gambl Stud. 2021 Mar 24; doi: 10.1007/s10899-021-10023-4. Epub 2021 Mar 24.

"Show Me the Money": Preliminary Lessons from an Implementation of Intervention Tools at the Payment Gateway Level.

Journal of gambling studies

Nathan Lakew

Affiliations

  1. , Stockholm, Sweden. [email protected].

PMID: 33761066 DOI: 10.1007/s10899-021-10023-4

Abstract

Traditional approaches that seek to study Responsible Gambling (RG) mainly focus on evaluating platform-based intervention tools applied on gambling operator sites. This paper reports on the implementation, at the payment-solution level, of an intervention tool that gambling customers used to deposit their bets. The approach pre-commits customers to set a single-point spending limit on their payment gateway account, effectively enabling them to apply their budget setting on all gambling platforms on which they choose to play. Ten users who have used the provision for at least six months and on two different gambling platforms were selected for an in-depth interview. Based on the findings from content analysis, the article argues that payment-level intervention approach can potentially (1) provide the overall gambling population with better financial literacy regarding their gambling habits, which promotes responsible spending behaviour, (2) elevate the strain on users to set up intervention tools on every individual platform, and (3) serve as a preventive measure regardless of the existence or absence of intervention tools at gambling sites. Furthermore, the results affirm a gap in existing research and a need for comprehensive guidelines and strategies for financial institutions to positively contribute towards the agenda of RG. The findings of this study highlight the need for revisiting theoretical and philosophical foundations of intervention tool studies and gambling policymaking as well as calls for reassessing how we problematised harmful gambling. The paper contributes to the research on gambling intervention tools.

Keywords: Holistic theoretical model; Intervention tools; Payment gateways; Public health gambling policies; Responsible gambling

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