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Urtasun M, Labanca VD, González Pannia P, et al. [Evaluación del impacto de una intervención en las habilidades comunicacionales de médicos residentes de primer año de pediatría] Evaluation of the impact of an intervention on the communication skills of first-year pediatric residents. Rev Fac Cien Med Univ Nac Cordoba. 2021;78(2):130-136doi: 10.31053/1853.0605.v78.n2.31036.
Urtasun, M., Labanca, V. D., González Pannia, P., De Rochebouët, L., Chiappino, R., Ferrero, F. C., Ossorio, M. F., & Torres, F. A. (2021). [Evaluación del impacto de una intervención en las habilidades comunicacionales de médicos residentes de primer año de pediatría] Evaluation of the impact of an intervention on the communication skills of first-year pediatric residents. Revista de la Facultad de Ciencias Medicas (Cordoba, Argentina), 78(2), 130-136. https://doi.org/10.31053/1853.0605.v78.n2.31036
Urtasun, Marcela, et al. "[Evaluación del impacto de una intervención en las habilidades comunicacionales de médicos residentes de primer año de pediatría]" Evaluation of the impact of an intervention on the communication skills of first-year pediatric residents. Revista de la Facultad de Ciencias Medicas (Cordoba, Argentina) vol. 78,2 (2021): 130-136. doi: https://doi.org/10.31053/1853.0605.v78.n2.31036
Urtasun M, Labanca VD, González Pannia P, De Rochebouët L, Chiappino R, Ferrero FC, Ossorio MF, Torres FA. [Evaluación del impacto de una intervención en las habilidades comunicacionales de médicos residentes de primer año de pediatría] Evaluation of the impact of an intervention on the communication skills of first-year pediatric residents. Rev Fac Cien Med Univ Nac Cordoba. 2021 Jun 28;78(2):130-136. doi: 10.31053/1853.0605.v78.n2.31036. Spanish. PMID: 34181833.
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Rev Fac Cien Med Univ Nac Cordoba. 2021 Jun 28;78(2):130-136. doi: 10.31053/1853.0605.v78.n2.31036.

Evaluation of the impact of an intervention on the communication skills of first-year pediatric residents.

Revista de la Facultad de Ciencias Medicas (Cordoba, Argentina)

[Article in Spanish]
Marcela Urtasun, Vanesa Denise Labanca, Paula González Pannia, Luisa De Rochebouët, Romina Chiappino, Fernando Claudio Ferrero, María Fabiana Ossorio, Fernando Adrian Torres

Affiliations

  1. Hospital General de Niños Pedro de Elizalde . [email protected].
  2. Hospital General de Niños Pedro de Elizalde . [email protected].
  3. Hospital Gerneral de Niños Pedro de Elizalde. [email protected].
  4. Hospital General de Niños Pedro de Elizalde . [email protected].
  5. Hospital General de Niños Pedro de Elizalde . [email protected].
  6. Hospital General de Niños Pedro de Elizalde . [email protected].
  7. Hospital General de Niños Pedro de Elizalde . [email protected].
  8. Hospital General de Niños Pedro de Elizalde . [email protected].

PMID: 34181833 DOI: 10.31053/1853.0605.v78.n2.31036

Abstract

INTRODUCTION: Communication is a basic competence in medical education. It requires knowledge, attitudes and skills that can be taught, learned and evaluated during the training process.

OBJECTIVE: To explore if the implementation of a specific intervention improves the communication skills of first-year pediatric residents.

POPULATION: 23 first-year pediatric resident physicians from a pediatric hospital were included.

MATERIAL AND METHODS: Prospective study of impact evaluation, before and after type (within-subject control). A video recording of a medical consultation was made, with the prior informed consent of the participants. Two researchers independently assessed performance in communicational competence using the CICAA scale, an instrument designed and validated for this purpose. In an instance of feedback, each physician observed their recording and received feedback on their strengths and weaknesses. Subsequently, a video recording of another consultation and a new assessment was made using the CICAA scale, in order to evaluate the impact of the intervention.

RESULTS: The total score on the CICAA scale prior to the intervention, presented a median of 16.4 (IIC 13-20) and after it a median value of 31.1 (IIC 27-36) (p <0 , 01).

CONCLUSION: An intervention based on critical and objective observation (CICAA scale), self-observation of medical consultations, together with constructive feedback, had a positive impact on the communication skills of first-year pediatric residents.

Universidad Nacional de Córdoba

Keywords: medical education; comunication; feedback

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