BMJ Open. 2021 Nov 03;11(11):e052195. doi: 10.1136/bmjopen-2021-052195.
What are healthcare workers' preferences for hand hygiene interventions? A discrete choice experiment.
BMJ open
Wenlin Chen, Chung-Li Tseng
Affiliations
Affiliations
- School of Management and Economics, University of Electronic Science and Technology of China, Chengdu, Sichuan, China [email protected].
- Business School, University of New South Wales, Sydney, New South Wales, Australia.
PMID: 34732487
PMCID: PMC8572395 DOI: 10.1136/bmjopen-2021-052195
Abstract
OBJECTIVES: To understand the key attributes in designing effective interventions for improving healthcare workers' (HCWs') hand hygiene compliance and HCWs' preference for these attributes.
DESIGN: A discrete choice experiment (DCE) was conducted with five attributes extracted from the framework of Total Quality Management that can be applied in the design of hand hygiene interventions. They were hand hygiene monitoring, open discussion, message framing, resources accessibility and top management involvement. An addition attribute, peer hand hygiene performance, was considered as a contextual factor. Data were analysed by a conditional logit model to evaluate how these attributes impact HCWs' hand hygiene compliance.
SETTING: The DCE was conducted with participants from a university hospital in Taichung.
PARTICIPANTS: HCWs involved in daily patient-care activities (N=387).
RESULTS: To enhance their compliance, HCWs had strong and consistent preferences in having open discussion of hand hygiene problems ([Formula: see text], [Formula: see text]), easy access to hand hygiene resources ([Formula: see text], [Formula: see text]) and top management involvement ([Formula: see text], [Formula: see text]). For hand hygiene monitoring ([Formula: see text], [Formula: see text]), HCWs preferred to be monitored by infection control staff over their department head if their peer hand hygiene performance was low. On the other hand, when the peer performance was high, monitoring by their department head could improve their hand hygiene compliance. Similarly, how educational messages were framed impacted compliance and also depended on the peer hand hygiene performance. When the peer performance was low, HCWs were more likely to increase their compliance in reaction to loss-framed educational messages ([Formula: see text],[Formula: see text]). When the peer performance was high, gain-framed messages that focus on the benefit of compliance were more effective in inducing compliance.
CONCLUSIONS: Each intervention design has its unique impact on HCWs' hand hygiene compliant behaviour. The proposed approach can be used to evaluate HCWs' preference and compliance of an intervention before it is implemented.
© Author(s) (or their employer(s)) 2021. Re-use permitted under CC BY-NC. No commercial re-use. See rights and permissions. Published by BMJ.
Keywords: change management; health & safety; quality in health care
Conflict of interest statement
Competing interests: None declared.
References
- Implement Sci. 2012 Sep 14;7:92 - PubMed
- BMC Infect Dis. 2013 Jun 28;13:294 - PubMed
- BMJ Open. 2020 Jan 21;10(1):e031645 - PubMed
- Am J Infect Control. 2016 Feb;44(2):222-7 - PubMed
- Am J Infect Control. 1989 Dec;17(6):330-9 - PubMed
- PLoS One. 2016 Nov 15;11(11):e0165940 - PubMed
- Infect Control Hosp Epidemiol. 2014 Jul;35(7):797-801 - PubMed
- J Appl Psychol. 2009 May;94(3):814-28 - PubMed
- Health Mark Q. 2011 Jul-Sep;28(3):232-52 - PubMed
- J Am Coll Surg. 2014 Jan;218(1):66-72 - PubMed
- Clin Infect Dis. 2014 Jan;58(2):248-59 - PubMed
- Pediatrics. 2007 Aug;120(2):e382-90 - PubMed
- Infect Control Hosp Epidemiol. 2003 Mar;24(3):224-5 - PubMed
- PLoS One. 2011;6(11):e27163 - PubMed
- Br J Gen Pract. 2006 Oct;56(531):743-8 - PubMed
- J Hosp Infect. 2019 Aug;102(4):394-406 - PubMed
- BMJ Open. 2014 Jul 09;4(7):e005612 - PubMed
- J Infect Prev. 2018 May;19(3):108-113 - PubMed
- Infect Control Hosp Epidemiol. 2014 May;35(5):593-4 - PubMed
- Soc Sci Med. 2021 Feb;270:113632 - PubMed
- J Nurs Care Qual. 2008 Oct-Dec;23(4):322-30 - PubMed
- BMJ Open. 2017 Aug 11;7(8):e016676 - PubMed
- J Appl Psychol. 2002 Oct;87(5):819-32 - PubMed
- Expert Rev Pharmacoecon Outcomes Res. 2002 Aug;2(4):319-26 - PubMed
- Infect Control Hosp Epidemiol. 2012 Aug;33(8):761-7 - PubMed
- Infect Control. 1986 Aug;7(8):408-10 - PubMed
- Am J Med Qual. 2013 May-Jun;28(3):256-60 - PubMed
- Health Aff (Millwood). 2009 Jul-Aug;28(4):w625-33 - PubMed
- J Infect Public Health. 2013 Feb;6(1):27-34 - PubMed
Publication Types