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Wu CJ, Giles M, Terblanche M, et al. Engaging consumers and health professionals in collaborative decision-making to optimize care. Nurs Health Sci. 2021;doi: 10.1111/nhs.12901.
Wu, C. J., Giles, M., Terblanche, M., & Drabble, A. (2021). Engaging consumers and health professionals in collaborative decision-making to optimize care. Nursing & health sciences, . https://doi.org/10.1111/nhs.12901
Wu, Chiung-Jung Jo, et al. "Engaging consumers and health professionals in collaborative decision-making to optimize care." Nursing & health sciences vol. (2021). doi: https://doi.org/10.1111/nhs.12901
Wu CJ, Giles M, Terblanche M, Drabble A. Engaging consumers and health professionals in collaborative decision-making to optimize care. Nurs Health Sci. 2021 Nov 06; doi: 10.1111/nhs.12901. Epub 2021 Nov 06. PMID: 34741561.
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Nurs Health Sci. 2021 Nov 06; doi: 10.1111/nhs.12901. Epub 2021 Nov 06.

Engaging consumers and health professionals in collaborative decision-making to optimize care.

Nursing & health sciences

Chiung-Jung Jo Wu, Megan Giles, Morne Terblanche, Anne Drabble

Affiliations

  1. School of Nursing, Midwifery and Paramedicine, University of the Sunshine Coast (USC), Moreton Bay campus, Australia.
  2. Royal Brisbane and Women's Hospital (RBWH), Herston, Australia.
  3. Safety Quality & Innovation, Sunshine Coast Hospital and Health Service, Birtinya, Australia.
  4. School of Education and Tertiary Access, University of the Sunshine Coast (USC), Sippy Downs, Australia.

PMID: 34741561 DOI: 10.1111/nhs.12901

Abstract

Shared communication and collaborative decision-making between consumers and health professionals is essential in optimizing the quality of consumer care. However, the consumers' ability to ask questions and seek answers, as well as health professionals' communication skills to engage with the consumer, are necessary considerations for the collaborative decision-making process. This quality improvement initiative sought to understand the context of collaborative decision making from the perspective of consumers and health professionals adapted from the international Choosing Wisely program. Findings indicated health professionals acknowledged a problem with unnecessary and overuse of tests, treatments, and procedures. Consumers suggested they were confident asking questions about their health and care. The findings of this study highlight collaborative decision-making as a worthwhile and beneficial undertaking.

© 2021 John Wiley & Sons Australia, Ltd.

Keywords: Choosing Wisely; collaborative decision-making; consumer; interdisciplinary; multidisciplinary

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