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Zubair SS, Khan MA, Mukaram AT. Public service motivation and organizational performance: Catalyzing effects of altruism, perceived social impact and political support. PLoS One. 2021;16(12):e0260559doi: 10.1371/journal.pone.0260559.
Zubair, S. S., Khan, M. A., & Mukaram, A. T. (2021). Public service motivation and organizational performance: Catalyzing effects of altruism, perceived social impact and political support. PloS one, 16(12), e0260559. https://doi.org/10.1371/journal.pone.0260559
Zubair, Syed Sohaib, et al. "Public service motivation and organizational performance: Catalyzing effects of altruism, perceived social impact and political support." PloS one vol. 16,12 (2021): e0260559. doi: https://doi.org/10.1371/journal.pone.0260559
Zubair SS, Khan MA, Mukaram AT. Public service motivation and organizational performance: Catalyzing effects of altruism, perceived social impact and political support. PLoS One. 2021 Dec 02;16(12):e0260559. doi: 10.1371/journal.pone.0260559. eCollection 2021. PMID: 34855838; PMCID: PMC8638861.
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PLoS One. 2021 Dec 02;16(12):e0260559. doi: 10.1371/journal.pone.0260559. eCollection 2021.

Public service motivation and organizational performance: Catalyzing effects of altruism, perceived social impact and political support.

PloS one

Syed Sohaib Zubair, Mukaram Ali Khan, Aamna Tariq Mukaram

Affiliations

  1. Department of Administrative Sciences, University of the Punjab, Jhelum, Pakistan.
  2. Institute of Administrative Sciences, University of the Punjab, Lahore, Pakistan.
  3. Islamia University Bahawalpur, Bahawalpur, Pakistan.

PMID: 34855838 PMCID: PMC8638861 DOI: 10.1371/journal.pone.0260559

Abstract

With the increasing pressures and demands from the public sector to be more efficient and effective and accountable, the idea of Public Service Motivation (PSM) and Organization Performance (OP) has become more relevant and critical. This quantitative research hypothesizes that PSM leads towards higher level of organizational performance among public sector officials and also explores the intervening effects of Altruism (ALT), Perceived Social Impact (PSI) and Political Support (PS) in this context. Based on self-administered questionnaire, data was collected from 405 public officials using random sampling strategy. Covariance Based Structural Equation Modelling was used to test the hypothesized model. Following the validation of the measurement model, structural model was developed to test the various paths predicted in the hypotheses. Analysis revealed that PSM, PS and ALT have a positive relationship with OP whereas PSM relationship with PS could not be established.

Conflict of interest statement

The authors have declared that no competing interests exist.

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