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Appl Clin Inform. 2021 Oct;12(5):1150-1156. doi: 10.1055/s-0041-1740258. Epub 2021 Dec 08.

Engaging Housestaff as Informatics Collaborators: Educational and Operational Opportunities.

Applied clinical informatics

Jared A Shenson, Ivana Jankovic, Hyo Jung Hong, Benjamin Weia, Lee White, Jonathan H Chen, Matthew Eisenberg

Affiliations

  1. Department of Otolaryngology-Head and Neck Surgery, Stanford University, Stanford, California, United States.
  2. Department of Medicine, Stanford University, Stanford, California, United States.
  3. Department of Anesthesiology, Stanford University, Stanford, California, United States.
  4. Department of Urology, Stanford University, Stanford, California, United States.
  5. Stanford Health Care, Stanford, California, United States.

PMID: 34879406 PMCID: PMC8654580 DOI: 10.1055/s-0041-1740258

Abstract

BACKGROUND:  In academic hospitals, housestaff (interns, residents, and fellows) are a core user group of clinical information technology (IT) systems, yet are often relegated to being recipients of change, rather than active partners in system improvement. These information systems are an integral part of health care delivery and formal efforts to involve and educate housestaff are nascent.

OBJECTIVE:  This article develops a sustainable forum for effective engagement of housestaff in hospital informatics initiatives and creates opportunities for professional development.

METHODS:  A housestaff-led IT council was created within an academic medical center and integrated with informatics and graduate medical education leadership. The Council was designed to provide a venue for hands-on clinical informatics educational experiences to housestaff across all specialties.

RESULTS:  In the first year, five housestaff co-chairs and 50 members were recruited. More than 15 projects were completed with substantial improvements made to clinical systems impacting more than 1,300 housestaff and with touchpoints to nearly 3,000 staff members. Council leadership was integrally involved in hospital governance committees and became the go-to source for housestaff input on informatics efforts. Positive experiences informed members' career development toward informatics roles. Key lessons learned in building for success are discussed.

CONCLUSION:  The council model has effectively engaged housestaff as learners, local champions, and key informatics collaborators, with positive impact for the participating members and the institution. Requiring few resources for implementation, the model should be replicable at other institutions.

Thieme. All rights reserved.

Conflict of interest statement

None declared.

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