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Czerwinski F, Link E, Rosset M, et al. Correlates of the perceived quality of patient-provider communication among German adults. Eur J Public Health. 2021;31(5):979-984doi: 10.1093/eurpub/ckab131.
Czerwinski, F., Link, E., Rosset, M., Baumann, E., & Suhr, R. (2021). Correlates of the perceived quality of patient-provider communication among German adults. European journal of public health, 31(5), 979-984. https://doi.org/10.1093/eurpub/ckab131
Czerwinski, Fabian, et al. "Correlates of the perceived quality of patient-provider communication among German adults." European journal of public health vol. 31,5 (2021): 979-984. doi: https://doi.org/10.1093/eurpub/ckab131
Czerwinski F, Link E, Rosset M, Baumann E, Suhr R. Correlates of the perceived quality of patient-provider communication among German adults. Eur J Public Health. 2021 Oct 26;31(5):979-984. doi: 10.1093/eurpub/ckab131. PMID: 34363672.
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Eur J Public Health. 2021 Oct 26;31(5):979-984. doi: 10.1093/eurpub/ckab131.

Correlates of the perceived quality of patient-provider communication among German adults.

European journal of public health

Fabian Czerwinski, Elena Link, Magdalena Rosset, Eva Baumann, Ralf Suhr

Affiliations

  1. Hanover Center for Health Communication, University of Music, Drama & Media, Hanover, Germany.
  2. Stiftung Gesundheitswissen, Berlin, Germany.

PMID: 34363672 DOI: 10.1093/eurpub/ckab131

Abstract

BACKGROUND: Since a higher perceived quality of patient-provider communication is known to be associated with improved health outcomes, it is essential to analyze determinants influencing patients' perceived quality of patient-provider communication. Due to the limited knowledge about patient-related influencing factors of quality perception available so far, the objective of this study is to explore and assess determinants of the perceived quality of patient-provider communication with regards to sociodemographic, health-related, healthcare-specific and information-related factors.

METHODS: Linear regression of cross-sectional data from the first wave of Health Information National Trends Survey Germany (n = 2902) was conducted. Independent variables were sociodemographic, health-, healthcare- and information-related factors; the dependent variable was the perceived quality of patient-provider communication.

RESULTS: Results show that age, migration background, the perceived quality of healthcare, health-related self-efficacy and trust in health information from health professionals are significantly associated with the perceived quality of patient-provider communication.

CONCLUSIONS: Sociodemographic, healthcare- and health information-related factors influence the perceived quality of patient-provider communication. In particular, patients having a migration background and patients reporting low self-efficacy showed significant lower levels of their perceived patient-provider communication quality. With the aim to improve quality issues, patients of both target groups should be empowered and supported.

© The Author(s) 2021. Published by Oxford University Press on behalf of the European Public Health Association. All rights reserved.

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