Display options
Cite
Warmington K, Kennedy CA, Lundon K, et al. The patient perspective: arthritis care provided by Advanced Clinician Practitioner in Arthritis Care program-trained clinicians. Open Access Rheumatol. 2015;7:45-53doi: 10.2147/OARRR.S85783.
Warmington, K., Kennedy, C. A., Lundon, K., Soever, L. J., Brooks, S. C., Passalent, L. A., Shupak, R., & Schneider, R. (2015). The patient perspective: arthritis care provided by Advanced Clinician Practitioner in Arthritis Care program-trained clinicians. Open access rheumatology : research and reviews, 745-53. https://doi.org/10.2147/OARRR.S85783
Warmington, Kelly, et al. "The patient perspective: arthritis care provided by Advanced Clinician Practitioner in Arthritis Care program-trained clinicians." Open access rheumatology : research and reviews vol. 7 (2015): 45-53. doi: https://doi.org/10.2147/OARRR.S85783
Warmington K, Kennedy CA, Lundon K, Soever LJ, Brooks SC, Passalent LA, Shupak R, Schneider R. The patient perspective: arthritis care provided by Advanced Clinician Practitioner in Arthritis Care program-trained clinicians. Open Access Rheumatol. 2015 Aug 19;7:45-53. doi: 10.2147/OARRR.S85783. eCollection 2015. PMID: 27790044; PMCID: PMC5045125.
Copy Download .nbib Format: NLM
Share it on

Open Access Rheumatol. 2015 Aug 19;7:45-53. doi: 10.2147/OARRR.S85783. eCollection 2015.

The patient perspective: arthritis care provided by Advanced Clinician Practitioner in Arthritis Care program-trained clinicians.

Open access rheumatology : research and reviews

Kelly Warmington, Carol A Kennedy, Katie Lundon, Leslie J Soever, Sydney C Brooks, Laura A Passalent, Rachel Shupak, Rayfel Schneider

Affiliations

  1. Learning Institute, Hospital for Sick Children.
  2. Musculoskeletal Health and Outcomes Research, St Michael's Hospital.
  3. Continuing Professional Development, Faculty of Medicine, University of Toronto.
  4. University Health Network.
  5. Ontario Division, Arthritis Society.
  6. Toronto Western Hospital.
  7. Division of Rheumatology, St Michael's Hospital.
  8. Division of Rheumatology, Hospital for Sick Children, University of Toronto, Toronto, ON, Canada.

PMID: 27790044 PMCID: PMC5045125 DOI: 10.2147/OARRR.S85783

Abstract

OBJECTIVE: To assess patient satisfaction with the arthritis care services provided by graduates of the Advanced Clinician Practitioner in Arthritis Care (ACPAC) program.

MATERIALS AND METHODS: This was a cross-sectional evaluation using a self-report questionnaire for data collection. Participants completed the Patient-Doctor Interaction Scale, modified to capture patient-practitioner interactions. Participants completed selected items from the Group Health Association of America's Consumer Satisfaction Survey, and items capturing quality of care, appropriateness of wait times, and a comparison of extended-role practitioner (ERP) services with previously received arthritis care.

RESULTS: A total of 325 patients seen by 27 ERPs from 15 institutions completed the questionnaire. Respondents were primarily adults (85%), female (72%), and living in urban areas (79%). The mean age of participants was 54 years (range 3-92 years), and 51% were not working. Patients with inflammatory (51%) and noninflammatory conditions (31%) were represented. Mean (standard deviation) Patient-Practitioner Interaction Scale subscale scores ranged from 4.50 (0.60) to 4.63 (0.48) (1 to 5 [greater satisfaction]). Overall satisfaction with the quality of care was high (4.39 [0.77]), as was satisfaction with wait times (referral to appointment, 4.27 [0.86]; in clinic, 4.24 [0.91]). Ninety-eight percent of respondents felt the arthritis care they received was comparable to or better than that previously received from other health care professionals.

CONCLUSION: Patients were very satisfied with and amenable to arthritis care provided by graduates of the ACPAC program. Our findings provide early support for the deployment and integration of ACPAC ERPs into the Ontario health care system and should inform future evaluation at the patient level.

Keywords: arthritis; continuing; education; occupational therapy; patient satisfaction; physical therapists

References

  1. Soc Sci Med. 2000 Jan;50(1):53-62 - PubMed
  2. Med Care. 1988 Apr;26(4):393-402 - PubMed
  3. Healthc Policy. 2013 May;8(4):56-70 - PubMed
  4. J Rheumatol. 2001 Sep;28(9):1944-51 - PubMed
  5. Emerg Med J. 2005 Feb;22(2):87-92 - PubMed
  6. Physiotherapy. 2011 Jun;97(2):107-14 - PubMed
  7. BMC Musculoskelet Disord. 2012 Jun 21;13:107 - PubMed
  8. Physiother Can. 2011 Fall;63(4):434-42 - PubMed
  9. Int J Qual Health Care. 1999 Jun;11(3):233-40 - PubMed
  10. BMJ. 2004 Dec 4;329(7478):1325-7 - PubMed
  11. Ann R Coll Surg Engl. 2006 Nov;88(7):653-5 - PubMed
  12. Psychooncology. 2000 May-Jun;9(3):203-13 - PubMed
  13. Med Care Rev. 1993 Spring;50(1):49-79 - PubMed
  14. Physiotherapy. 2010 Dec;96(4):296-302 - PubMed
  15. Physiother Can. 2011 Winter;63(1):94-103 - PubMed
  16. J Public Health Med. 1992 Sep;14 (3):236-49 - PubMed
  17. Spine (Phila Pa 1976). 2000 Dec 15;25(24):3167-77 - PubMed
  18. J Fam Pract. 1983 Sep;17(3):479-83 - PubMed
  19. Soc Sci Med. 1998 Nov;47(9):1351-9 - PubMed
  20. Emerg Med J. 2006 May;23(5):384-7 - PubMed
  21. J Health Psychol. 2008 Apr;13(3):388-400 - PubMed
  22. Physiother Can. 2010 Fall;62(4):298-305 - PubMed
  23. J Rheumatol. 1990 Aug;17(8):1022-4 - PubMed
  24. Eval Program Plann. 1983;6(3-4):185-210 - PubMed
  25. Eval Health Prof. 1984 Mar;7(1):77-94 - PubMed
  26. Spine (Phila Pa 1976). 2005 Oct 1;30(19):2121-8 - PubMed
  27. J Altern Complement Med. 2005;11 Suppl 1:S51-6 - PubMed
  28. Healthc Q. 2008;11(3):62-8 - PubMed
  29. J Epidemiol Community Health. 1999 Oct;53(10 ):643-50 - PubMed

Publication Types