J Zhu - 2009 - Springer

Quantitative models for performance evaluation and benchmarking: data envelopment analysis with spreadsheets.

evaluation

Zhu

GSID: ceypfdq0vWAJ

Excerpt

… This book introduces DEA as a multiple-measure performance evaluation and benchmarking tool. The focus of performance evaluation and benchmarking is shifted from characterizing performance in terms of single measures to evaluating performance as a multidimensional …

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