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Devine, F., Baum, T., & Hearns, N. (2009). Resource guide: cultural awareness for hospitality and tourism. Hospitality, Leisure, Sport, And Tourism Network, 1-15.
Devine, Frances, Tom Baum, and Niamh Hearns. "Resource guide: cultural awareness for hospitality and tourism." Hospitality, Leisure, Sport, And Tourism Network (2009): 1-15.
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F Devine, T Baum, N Hearns - Hospitality, Leisure, Sport …, 2009 - iqytechnicalcollege.com

Resource guide: cultural awareness for hospitality and tourism.

workforce diversity

Baum

GSID: 13NZfdSWnNUJ

Excerpt

The increasing level of globalisation within services industries has brought many challenges–including how to manage a culturally diverse workforce. Managing a multicultural workforce …

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