Institutional management in higher education: a study of leadership approaches to quality improvement in university management: Nigerian and Finnish cases. [No authors listed] GSID: TPCrXMyc1MUJ
Continuous improvement process in web-based education at a public university. Adlakha V, Aggarwal AK. AK Aggarwal, V Adlakha, T Mersha - E-service Journal, 2005 - muse.jhu.edu GSID: NbsILZwH3sIJ