A European memory?: Contested histories and politics of remembrance. [No authors listed] M Pakier, B Stråth - 2012 - books.google.com GSID: CfZlcLLw3GYJ
Crisis management by apology: Corporate response to allegations of wrongdoing. [No authors listed] KM Hearit - 2006 - taylorfrancis.com GSID: tW4nFzxsFhwJ