Citizen–government interaction and the Internet: Expectations and accomplishments in contact, quality, and trust. [No authors listed] R McNeal, K Hale, L Dotterweich - Journal of Information …, 2008 - Taylor & Francis GSID: O4bnh1dRT98J
Linking citizen satisfaction with e-government and trust in government. Hinnant CC, Moon MJ, Welch EW. EW Welch, CC Hinnant, MJ Moon - Journal of public …, 2005 - academic.oup.com GSID: K1EV7sB-FzsJ
Suggesting frameworks of citizen-sourcing via Government 2.0. Nam T. T Nam - Government Information Quarterly, 2012 - Elsevier GSID: He1vzkvtmGIJ
e-Government Adoption Model (GAM): Differing service maturity levels. Dwivedi YK, Kumar U, Kumar V, Shareef MA. MA Shareef, V Kumar, U Kumar, YK Dwivedi - Government information …, 2011 - Elsevier GSID: 5KNBUreAOzcJ
Are government internet portals evolving towards more interaction, participation, and collaboration? Revisiting the rhetoric of e-government among municipalities. Gil-Garcia JR, Sandoval-Almazan R. R Sandoval-Almazan, JR Gil-Garcia - Government Information Quarterly, 2012 - Elsevier GSID: Obe0ExnJIqgJ