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Facilitating organisational development using a group-based formative assessment and benchmarking method: design and implementation of the International Family Practice Maturity Matrix.

Quality & safety in health care

Elwyn G, Bekkers MJ, Tapp L, Edwards A, Newcombe R, Eriksson T, Braspenning J, Kuch C, Adzic ZO, Ayankogbe O, Cvetko T, In 't Veld K, Karotsis A, Kersnik J, Lefebvre L, Mecini I, Petricek G, Pisco L, Thesen J, Turón JM, van Rossen E, Grol R.
PMID: 20511595
Qual Saf Health Care. 2010 Dec;19(6):e48. doi: 10.1136/qshc.2009.037580. Epub 2010 May 28.

INTRODUCTION: Well-organised practices deliver higher-quality care. Yet there has been very little effort so far to help primary care organisations achieve higher levels of team performance and to help them identify and prioritise areas where quality improvement efforts should...

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