Br J Nurs. 2021 Jan 28;30(2):S42-S48. doi: 10.12968/bjon.2021.30.2.S42.

The patient experience of peripheral intravenous therapy: development of a patient survey, initial findings, and next steps.

British journal of nursing (Mark Allen Publishing)

Lena Cuthbertson, Sarah Ashton

PMID: 33529114 DOI: 10.12968/bjon.2021.30.2.S42

Abstract

Peripheral intravenous cannulation (PIVC) is one of the most commonly performed invasive procedures in healthcare and can be a stressful experience for patients. Co-creating a patient journey map of intravenous therapy (IVT) together with patients highlighted the need to better understand patient experiences of IVT and informed the development of a patient-reported experience measure of intravenous therapy (IVT). The British Columbia (BC) Lower Mainland IVT Working Group, the BC Office of Patient-Centred Measurement and the provincial supplier of IVT products, hypothesized patient feedback about their IVT experiences would garner new insights to improve both patient experiences and outcomes related to IVT. Leveraging BC's province-wide, coordinated, scientifically rigorous patient-centred measurement program (BCPCM), a module of eight questions were developed, tested and fielded with the 2018 BC Emergency Department patient survey (

MeSH terms

• Administration, Intravenous
• Delivery of Health Care*
• Emergency Service, Hospital*
• Humans
• Patient Outcome Assessment
• Surveys and Questionnaires

Publication Types

• Journal Article