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J Nurs Adm. 2018 Apr;48(4):197-202. doi: 10.1097/NNA.0000000000000599.

A Tool to Identify Key Behaviors and Attributes of High-Performing Nurses.

The Journal of nursing administration

Linda B Cain, Sherill Nones Cronin, Debbie Nelson, Darla A Meredith, Karen Profitt Newman, Steven Rudolf

Affiliations

  1. Author Affiliations: Associate Professor (Dr Cain) and Professor and Chair of Graduate Nursing (Dr Cronin), Bellarmine University, Louisville; Director of Rehabilitation, Behavioral Health and Neuroscience Programs (Ms Nelson), Director of Education, Development, and Nursing Professional Practice and Magnet Program Director (Ms Meredith), and Vice President and Chief Nursing Officer (Dr Newman), Baptist Health Louisville; Vice President, HR Operations (Mr Rudolf), Baptist Health, Louisville, Kentucky.

PMID: 29470382 DOI: 10.1097/NNA.0000000000000599

Abstract

OBJECTIVE: The purpose of this project was to identify key behaviors and attributes that distinguish high-performing nurses to develop a tool for employment screening, staff development, and performance management.

BACKGROUND: Selecting nurses who will complement an organization's mission and philosophy is a key step toward achieving quality and safety goals, ensuring patient and family satisfaction, and improving retention rates and overall costs.

METHODS: Focus group methodology was used to determine perceptions of high-performing nurses' behaviors and attributes. Content analysis of the meeting transcripts was performed to aggregate data into categories and items.

RESULTS: Following several phases of testing with various groups, a 16-item scale has been developed.

CONCLUSIONS: This tool has received positive ratings from nurse managers currently using it to interview nurse applicants who best "fit" into the organization's nursing culture. Results will be monitored over time including hiring decisions, preceptor ratings, and retention rates.

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